Creativity & Excellence in Human Resources and Personnel Management

OBJECTIVES
• To develop an understanding human resources development and personnel management practices
• To develop an awareness the advantages of effective human resource management
• To develop awareness of key HR and HRD strategies for improving organizational success
• To understand the application of strategic human resources development and personnel management practices in the workplace
• To effectively apply appropriate practices to specific workplace situations

WHO SHOULD ATTEND?
This seminar is designed for professionals with development or personnel responsibilities. People newly appointed to a HR, Personnel or Training and Development role will find this a very suitable introductory seminar. Professionals with an interest in developing their practical and technical people management and development skills would also benefit by attending.

COURSE OUTLINE
Introduction to HR and Personnel Management
• Introducing Human Resource
• Human Resource Management V Personnel Management
• Strategic HRM – the new HR Strategic Model
• Assessing the value of HRM & HRD
• Outsourcing HRM and HRD
Resourcing & Recruitment
• The psychological contract
• Induction, job descriptions, references
• Online recruitment
• Selection interviews, Personality Questionnaires and psychological testing
• Methods of detecting when applicants don’t tell the truth –video
• The new recruitment process to avoid litigation
• Assessment centers
Pay & Employee Reward
• Employee motivation
• Salary, bonuses & benefits
• Is there a link between being competent and performance –latest research 2005
• Competency and performance based pay
• Total pay concept
• Salary surveys
• Human resource trend analysis
Learning & Development
• Career management and development – a new process for results
• Coaching and mentoring – video and case studies
• E-learning
• Management development
• Self development
Key Issues for the 21st Century Manager
• The new HR structure
• Proving ROI on HR activities
• Managing conflict
• Ethics and HRD/HRM