Security Incident Investigations and Management

INTRODUCTION

This training program offers comprehensive instruction in effectively managing security incidents and conducting thorough investigations. Through it, participants will be equipped with the skills necessary to handle security incidents professionally and ensure the integrity of investigative processes.

OBJECTIVES

At the end of this program, participants will be able to:

• Understand the key components of incident management and differentiate between emergencies, incidents, and accidents.
• Develop and implement an incident management plan tailored to their organisation’s needs.
• Apply investigative principles, such as Locard’s Exchange Principle, to gather and analyse evidence effectively.
• Identify and execute appropriate response actions for various incidents, ensuring business continuity.
• Lead and manage investigations, ensuring proper evidence collection, scene preservation, and adherence to investigation methodologies.

PROGRAM OUTLINES

DAY 1

• Introduction to Incident Management and Investigations
• Incident management, Incident response
• Differences between an Emergency, Incident, and Accident
• Security incidents and safety incidents
• Business Continuity Management BCMO
• Evidence collection and continuity of evidence
• External and internal investigations
• Lockard’s Exchange Principle

DAY 2

• The Fundamentals of Incident Management
• Initial response, Incident classification, Incident management team requirements
• Reporting and escalation procedures
• Integrated Incident Management Response
• Site-specific emergency procedures
• 5 Priorities when responding to specific Incidents
• Conducting debriefs post-incident
• 5 C’s to Incident Management

DAY 3

• Application of Incident Management Plan
• What is an Incident Management Plan
• Constructing an Incident Management Plan for the organisation
• Techniques required to implement the plan
• Implement the incident management plan

DAY 4

• Principles of Investigations
• Lockard’s Exchange Principle
• Establishing an investigative mindset
• Observation skills
• Rules of Investigation
• Planning an investigation
• Decision-making process
• How to handle working with victims and suspects

DAY 5

• Principles of Investigations
• Priorities on attending the scene
• Principles and types of searches
• Types, value, and collection of evidence
• Crime scene preservation
• Crime typology and how it affects investigations
• Common Questions and Answers regarding investigations
• Investigation Methodology