Advanced Human Resources Management

OBJECTIVES
• Define human resources and their main functions.
• Define the link between business strategies and Human Resources.
• Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention.
• Evaluate the results of Training and Development through the use of Key Performance Indicators.
• List the main types of performance management and appraisal rating systems and how and when to use each.
• Explain the current trends in Human Resources and discuss the future of HR professionals in light of these trends.
WHO SHOULD ATTEND?
Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function.
COURSE OUTLINE
Basics of Human Resources Management
• The Recruitment and Selection Cycle
• The Training and Development Cycle
• The Performance Management Cycle
Advanced Recruitment and Selection
• Employee Turnover: Definitions and Formulae
• Employee Retention: Theories and Applications
• Retention Determinants: Why Some Stay and Others Leave?
Advanced Training and Development
• Evaluating Training: The Four-Level Approach
• Measuring the ROI of Training through Key Performance Indicators: The Main Formulae
Advanced Performance Management
• Types of Performance Management Systems
• Types of Rating Systems:
• 180° and 360° Feedback
• Forced Ranking or Distribution
• Management by Objective MBO
• Individual Scorecards
• Roles and Responsibilities in Performance Management
Trends in Human Resources
• What is the Most Compelling Work in HR Today?
• What Sills/Experiences Are Necessary for the Successful HR Professional Today?
• What Are the Strategic Workplace Issues Facing the HR profession