OBJECTIVES
• Learn the basics of manpower planning, how to link manpower needs with organizational strategy and the use of key performance indicators in evaluating the recruitment function.
• Design assessment centers for use in the selection of candidates.
• Conduct interviews using job profiles and competency models.
• Produce an interview report which accurately describes the outcome of an interview.
• Learn the basics of employment offers, induction and orientation of new employees.
• Conduct exit interviews aimed at minimizing turnover and improving efficiency of selection.
WHO SHOULD ATTEND?
Experienced and/or senior professionals in the recruitment and selection function as well as senior employees in human resources. The program is also very useful for those working in manpower planning and nationalization.
COURSE OUTLINE
Strategic Recruitment
• Defining Needs through Manpower Planning
• Linking Manpower Needs with Strategy
• Evaluating the Recruitment Function
Assessment Centers
• Definition and Scope
• Main Components of Effective Assessment Centers
• Designing and Conducting an Assessment Center
The Use of Competencies in Interviewing Candidates
• Competency-based Methods and Traditional Methods: Pros and Cons
• Designing a Job Profile
• Conducting a Competency-based Interview
Interview Reports
• How to fill an Interview Report
• The Legal Aspects of Documenting an Interview
• Subjective versus Objective Comments
Post-Selection Steps
• Employment Offers: Dos and Donts
• Induction and Orientation of New Employees
Exit Interviews
• When and How Should they Be Conducted
• Techniques and Pitfalls
• Exit Interview Sample