HRM Skills for Today’s Leaders and Professionals

OBJECTIVES
• Implement the critical areas of HR management
• Build a good working relationship with their staff
• Help and support their employees
• Drive up individual and team performance
• Motivate and inspire their team
• Build effective and productive teams
• Select the right person for the job
• Specify training and development needs
• Implement procedures that will retain talented people
• Assess and appraise performance
• Develop an action plan to improve performance

WHO SHOULD ATTEND?
• Team leaders, supervisors, junior, middle and senior management who need to gain a better understanding of the implications that People Management practices have on their day to day decisions
• HR professionals considering empowering line management
• All other professionals who have an interest in the subject

COURSE OUTLINE
Day 1 – Introduction to Management’s HR Responsibilities
• Traditional management responsibilities
• Relationship between HR and the line and devolving responsibility down the line
• The impact of HR outsourcing and working with an HR business partner
• Enabling HR policies and practices
• Directing and guiding the work of others
• Dealing with conflicting priorities and role overload
Day 2 – People Management
• An overview of traditional HRM activities
• Successful Change Management
• Human Resource Planning – securing the people resources
• Talent recognition and succession planning
• The critical issue of employee engagement
• Communications and employee voice
Day 3 – Recruiting, Retaining and Rewarding Employees
• Job descriptions and person specifications
• Pay and reward, compensation and benefits
• Best Practice for recruitment and selection
• Understanding competencies and behavioural interviewing
• The new employee – induction planning and getting up to performance
• Retaining talented staff
Day 4 – Performance Management
• The essential stages of Performance Management
• Setting objectives and evaluating performance
• Effective Performance Appraisals – making them work for all
• Building employee engagement, motivation and loyalty
• The use of assessment and development centres
• Managing absence effectively and managing discipline and grievance
Day 5 – Training and Development
• Training needs analysis- collection of data and identification of needs
• Team Development – Coaching and Feedback
• Training for current job needs and development for future challenges
• Methods of adult learning – not just training courses
• Identifying and developing a successor
• Personal action planning