Mini MBA: HR Management the Business of HR

OBJECTIVES
• To identify the context for change – the economic and social changes that are driving employment change
• To identify current employment practices and establish an agenda for change
• To look at international developments in employment practices
• To establish a series of best practices covering such issues as Leadership and Management Style; Recruitment and Retention; Performance Management; Work Organization; Equal Opportunities; Industrial Democracy; Employee Relations and Communications, Consultation and Involvement

WHO SHOULD ATTEND?
• Senior Line Professionals
• Members of project groups who are developing employment practices
• Managers or Supervisors taking responsibility for the HR or Personnel Function
• Human Resource Professionals
• Employee Relations Professionals
• Managers or Supervisors or Team Leaders who wish to improve their knowledge of professional employment practices

COURSE OUTLINE
Day One
The Context for Change
• The big picture – Free Trade Agreements, World Trade Organization, single currency, social changes etc
• The strategic response
• Leadership and management style
• Recruitment and retention
Day Two
Managing Performance, Behavior and Culture
• Performance Management for grown-ups
• Improving managerial performance
• The Psychological Contract
• Climate and Culture
• Coaching, Mentoring; Counseling; Giving Feedback
Day Three
Implications for Employment Practice
• Work Organization
• The use of Competencies
• Human Capital Management
Day Four
Employee Relations
• Rights versus responsibilities
• Poor performance procedure
• Disciplinary procedure
• Grievances
• Equal Opportunities
Day Five
The Future for Employment Practices
• Industrial Democracy
• The role of employee representatives
• Communications
• Consultation
• Involvement
• Program review and presentation of mini MBA certificates