Course Overview
Root cause analysis (RCA) is a systematic process for identifying the origins of problems and determining an approach for permanently resolving issues. RCA focuses on understanding why a problem or failure occurred. This course is scalable across all industries, to include the latest methods for effective implementation
Course Outline
Overview of the root cause analysis (RCA)
Elements of the RCA 6-step process
Definition and benefits of RCA
Key tasks for organising a successful RCA event
Defining roles and responsibilities
Process for identifying and selecting an RCA event
Overview of RCA tools and workshop activities
Design and Application Review
Sequence of events
Fault tree analysis
Change analysis
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